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All of us experience disputes from time to time. It's a normal, commonly experienced event.
However, disputes can be incredibly destructive if we don't know how to manage them. . Frequent or unresolved disputes can hurt our reputations, destroy our relationships, limit our opportunities, and even damage our health.
A good way to begin to resolve disputes is to focus on what we have in common. The first is that we all have points of agreement and disagreements – at least most of us do. Second, we all have emotional intelligence. Therefore we’re all in a good place when it comes to resolving disputes through the use of emotional intelligence.
· Emotional Intelligence: What is it?
· Key aspects of EI for resolving disputes
· The other side of the coin
· Win, lose, or draw
Hank Clemons is Founder and CEO of the Society of Emotional Intelligence – a nonprofit organization dedicated to bringing emotional intelligence into practice in all walks of life including schools, families, organizations, and communities.
Hank is also the President of The HLC Group, Inc. – a training and consulting firm located in Tampa, FL. He has over 25 years of corporate experience as a coach and internal training consultant working primarily with federal agencies. Areas of focus include Emotional Intelligence, Leadership, and Coaching.
He is typically retained to spearhead education and consulting initiatives designed to bring about a culture change within an organization. Often coaching is employed to reach the desired results. He is often a presenter at conferences; speaking on a variety topics including emotional intelligence and leadership.
Hank has published several books including: Applying Emotional Intelligence … from Mail Room to Boardroom, Could Your Emotional Intelligence Be Holding You Back? And his latest, 21 Ways to improve your Emotional Intelligence.
Hank resides in Tampa, FL and is learning to play the trombone and mini-sax.