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When: Tuesday, June 14, 2016
1:00 PM
Where: United States

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Tuesday June 14, 2016 at 1:00 PM Eastern standard time

Free for NAFCM Members; $25 for Non-Members

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Long-term program sustainability is a goal of most Community Mediation Center programs. Learn about a tool you may want to use throughout program development to assess the strengths and weaknesses of your program and aid in your strategic planning efforts. Two community mediation practitioners, with input from learning community members, have adapted a tool used by many social services programs specifically for use by veteran mediation services programs. You will learn about the multitude of factors that contribute to both short- and long-term sustainability, how the information learned from your assessment may guide your program efforts, and ways to use the tool on an ongoing basis. The takeaway: sustainability is not something you should wait to the end of the program to develop, but to incorporate at the genesis of the program and throughout the program’s life.

This webinar relates to the following NAFCM Hallmarks:

  • Hallmark #1: A private non-profit or public agency or program thereof, with mediators, staff and governing/advisory board representative of the diversity of the community served;
  • Hallmark #4: Providing service to clients regardless of their ability to pay.


About the presenters:

Karen Carroll, Esq. has more than 20 years of experience as a mediator, group facilitator, meeting planner and project manager. As a consultant with Center for Resolution and Justice of WNY developed a veteran’s mediation program. This unique project has included extensive work with a national learning community facilitated by the National Association for Community Mediation, grass-roots community stakeholder engagement, program development and mediator training. She is also the program manager for their Custody/Access Mediation Program in the Erie County Family Court.

Elaine M. Bourne, J.D. is the Program Manager of the Community Mediation Services Program (CMS) of Volunteers of America, Northern New England (VOANNE); a program designed to Transform Conflict; Preserve Relationships. She is an experienced mediator, facilitator and conflict resolution trainer and consultant and leads a diverse team of individuals providing mediation services for veterans and military families and a full-range of community based conflict resolution services, training programs and skill-building sessions Currently a non-practicing licensed (PA) lawyer, Elaine recently served as an Officer (secretary and vice-president) and as a member of the Board of Governors of the Maine Association of Mediators and is active with other organizations including the Beginning Farmers Resources Network Council in Maine. 

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