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Be Calm in the Storm: Managing Conflict with Confidence and Compassion
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4/20/2016
When: Wednesday, April 20, 2016
9:00 AM
Where: United States
Contact:

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1 day, 9am to 5pm, $149 per person, special rates available for staff of WNC nonprofits and organizations sending three or more people. E-mail training@mediatewnc.org for more information.

*0.75 units (7.5 hours) of CEU credit approved for this course and included in the fee for licensed professionals.

Human services professionals encounter conflict on a daily basis, which can create discomfort both personally and professionally. Effective conflict resolution is grounded in empowerment, self-determination, non-judgment, and social justice. When conflict is managed effectively, human service providers create opportunities for hope, healing, and stronger relationships.

 

You will leave this workshop with:

  • An understanding of how your personal approach to conflict influences your professional approach
  • Fresh strategies for identifying the values and interests at the root of conflict
  • More confidence to help clients resolve conflict in their lives
  • Tools for working productively with court-ordered or resistant clients

More information here.

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