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Be the Calm in the Storm: Managing Conflict with Confidence and Compassion
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 Export to Your Calendar 3/10/2017
When: Friday, March 10, 2017
9:00 AM
Where: The Mediation Center
Asheville, North Carolina 
United States
Contact: training@mediatewnc.org

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Be the Calm in the Storm: Managing Conflict with Confidence and Compassion

For social workers, therapists, faith leaders, and other human services professionals


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1 day, 9am to 5pm, $149 per person, special rates available for staff of WNC nonprofits and organizations sending three or more people. E-mail training@mediatewnc.org for more information.

Human services professionals encounter conflict on a daily basis, which can create discomfort both personally and professionally. Effective conflict resolution is grounded in empowerment, self-determination, non-judgment, and social justice. When conflict is managed effectively, human service providers create opportunities for hope, healing, and stronger relationships. You will leave this workshop with:

  • An understanding of how your personal approach to conflict influences your professional approach
  • Fresh strategies for identifying the values and interests at the root of conflict
  • More confidence to help clients resolve conflict in their lives
  • Tools for working productively with court-ordered or resistant clients

 

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