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NAFCM Announces Mimi Grosser as Recipient of Outstanding Volunteer Award

Friday, May 08, 2015   (0 Comments)
Posted by: Victoria Tobin
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NAFCM Announces Mimi Grosser, from the Community Dispute Settlement Center of Cambridge, MA as  the Recipient of  NAFCM’s “Outstanding Volunteer Award” for Q2 2015


Cumming, GA (May 8, 2015) —NAFCM is proud to announce Mimi Grosser as our NAFCM Outstanding Volunteer Award Winner for Q2 2015.  The nomination process allowed community mediation centers from across the country to nominate outstanding volunteers.   NAFCM received many dynamic nominations for this quarterly award, which recognizes the significant work volunteers provide to create the positive impacts of community mediation across the country.


Mimi Grosser, who received her mediation training in 1987, has been lending her skills to the Community Dispute Settlement Center in Cambridge, MA for 27 years.  After retiring from a distinguished career as a history teacher at Newton North High School, she set her sights on helping people resolve conflicts peacefully.  She has personally handled thousands of calls from people caught up in conflict and has played a variety of important roles in the organization. She has skillfully introduced people to the process of mediation, scheduled affordable mediation sessions for them and has conducted follow-up interviews.  She has also volunteered as a mediator, helping a wide range of people in conflict including parents in disagreements over custody arrangements, neighbors in dispute over noise issues and landlords and tenants in dispute over rental arrangements.


According to Gail Packer, CDSC Executive Director, for 27 years Grosser has served as an invaluable player in the CDSC lineup and as a role model for at least two generations of CDSC volunteer mediators, interns and Board members. 


Packer states that “Grosser is a great listener, a persuasive ambassador for mediation and an impeccable record-keeper. She also helped design the original CDSC case management system and until recently managed the client data-base, producing all of CDSC’s statistic reports.”


NAFCM congratulates Ms. Grosser on the great work she has done for her community and is proud to recognize her as our Volunteer of the Quarter. 


For additional information, contact: Victoria Tobin, Executive Director of the National Association for Community Mediation (NAFCM), at (602) 633-4213 or



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