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NAFCM Webinars


Welcome to the home of NAFCM's Community Mediation Webinar Series! NAFCM's webinars are professionally designed, delivered by leaders in the community mediation field, and provide actionable recommendations and tangible resources to enhance key areas of center administration. In designing this series, NAFCM has innovated its traditional in-person trainings to meet the demands of today's community mediation programs.

This series responds to both the continued financial hardships faced by many programs, as well as their local mandates to do even more good with fewer resources. Stripped of the requirement to incur often substantial travel expenses and related out-of-office hassles, the Community Mediation Webinar Series and NAFCM On Demand will allow program administrators, volunteers, and board members to keep atop latest developments and enrich their skills from the comfort of their own office. Read about each of the upcoming individual courses below, review 
our past trainings in our NAFCM On Demand, and register today!
Participation in most Community Mediation Webinar Series events is FREE for current NAFCM Members. (Contact NAFCM for the appropriate discount code to use during registration.) Non-members are invited to participate at a very affordable rate per event. (For greatest savings, consider joining or renewing your NAFCM membership.)




Upcoming Webinars
NAFCM on Demand (Past Webinars)

Upcoming Webinars 

Live Demonstration: Caseload Manaeger


October 13, 2016; 2:00 PM ET


This webinar will include a live demonstration of Caseload Manager, already being used by many NAFCM programs. There will be time to ask specific questions.

  • Caseload Manager is for small, medium and large community mediation programs
  • Manage your contacts and calendars
  • Create appropriate staff access levels
  • Your mediators and staff see the right information only
  • Create email stationary, reports, automated follow-ups, individual invoices, surveys -- all from the Caseload Manager system!


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