NAFCM PUBLICATIONS
Below are the titles currently available from NAFCM.
(NEW!) Community Mediation Inside and Out: Building Internal Capacity and Enhancing Community Relations
NAFCM's 8-module training curriculum for Community Mediation Centers designed to help strengthen and develop both internal program management and strategies for building partnerships and outreach within their communities. The Modules cover Center Administration, Program Development, Fund Development, Program Evaluation, Public Education, Government Partnerships, Case Management, and Volunteer Partnerships, and are designed as a self-guided, self-paced training curriculum for community mediation center staff and volunteers. Price: NAFCM Members: $43. Non-members: $50
(NEW!)
The State of Community Mediation: Report on 2004 Data by Amber Hardin peek inside 
StateOfCommunityMediationLookInside1.pdf
Community mediation programs (CMPs) strive to empower citizens in communities by providing a wide range of conflict resolution services and education. This report offers a glimpse of the valuable work CMPs are doing and what centers look like. Sources of data for this report came from the 2004 NAFCM membership database, NAFCM Strategic Survey, State Annual Reports, responses from NAFCM listserv inquiries, and NAFCM Minigrant reports. Price: NAFCM Members: $16.00. Non-members: $18.00
(NEW!) Community Dispute Resolution, Empowerment, and Social Justice: The Origin, History and Future of a Movement by Paul Wahrhaftig
"I wrote this book from a concern that the primary goal of many of the CDR founders - using CDR programs to promote social change - is becoming lost as the field matures. I hope to revitalize the vision" - Paul Wahrhaftig Copywrite, 2004, 99pp. Price: NAFCM Members: $16.95. Non-members: $19.95.
Community Mediation Center Self-Assessment Manual
Developed over the past two years, our quality assurance committee has looked at mediation quality as an ongoing project of self-reflection and analysis on the part of community mediation centers. This manual presents a range of questions, items for discussion, and resources intended to help centers determine for themselves what quality services really mean in their communities and contexts. Copyright, 2002, 209 pp. Price: $25.00
(NEW!) Community Oriented Policing Curriculum
Developed over the course of two years by NAFCM and the Bay Area Collaborative of mediation centers in Berkeley, Oakland, and San Francisco, CA, this curriculum shows how community mediation centers and community police can develop effective partnerships. Also included are training materials for teaching conflict resolution and facilitation skills to police officers, and materials on police-youth partnerships. Price: NAFCM Members: $45 Non-members: $55
Face to Face: Resolving Conflict Without Giving In or Giving Up
Face to Face is a modular curriculum developed for NAFCM’s project to train AmeriCorps members. Module I addresses conflict at the personal level. Module II focuses on conflict at the interpersonal level. Module III provides concepts and tools to assist participants in working effectively and collaboratively intergroup and intragroup. Copyright Ó 1996, 266 pp. plus workbook (81 pp.) Price: Members $35.00. Non-members $50.00
NEW! Coming Soon!! Community Mediation Center Start-Up Manual
This Guide is intended as a starting place for those interested in developing a community mediation (or dispute resolution) center. It may also be of use to centers at differing stages of development and operation. This generous sharing of information, experience and expertise is normal operating procedure for community mediation centers.
The Community Mediation Center Start-Up Guide originated in NAFCM’s Clearinghouse of community mediation-related information contributed by NAFCM members and mediation centers beginning soon after NAFCM’s formation. The Clearinghouse now contains over 2500 items, ranging from sample forms to videotapes to training curricula from community mediation centers and other organizations throughout the country. Materials are available at no cost to members. (Just a note - some training and informational videos, as well as manuals and training curricula are available at charge. Members receive a discount)
NAFCM staff compiled a selection of the many contributed materials into the Community Mediation Center Start-Up Packet for use by new centers. Many staff members, interns and volunteers have worked to maintain and update the materials and to select appropriate materials to include from the many available. Price: Coming soon!
Getting Unstuck
NAFCM is proud to present its 14-page consumer’s guide entitled - Getting Unstuck: Transforming Conflict from Crisis to Opportunity (release date June 2006) - to assist individuals and communities acquaint themselves with the range of conflict resolution services offered for any and all who are experiencing conflict and change in their lives.
Whether on an interpersonal level or between large groups or organizations, Getting Unstuck offers the concerned consumer a carefully crafted, step-by-step process to develop a unique understanding of how to select the appropriate venue and services for the conflicts they wish to transform at home, at work, or in their communities at large.
Beginning with an overview and definition of the terminology and strategies of the Collaborative Conflict Resolution Model, NAFCM’s Getting Unstuck provides a window into the range of conflict resolution services and anecdotal experiences gathered from NAFCM’s network of community mediation centers across the country. The guide also presents the reader with important questions and suggestions for consideration in their decision making process, including personal needs and styles, and a formula for determining the service and service providers who are best suited for their particular case.
Complete with a listing of conflict resolution resources, community mediation center contact information, and an easy-to-read design, Getting Unstuck is the consumer’s first step along the road to resolution. Price: Depends on quantity. For one manual: $5.00 (includes shipping & handling).
Practice Notes
A collection of articles on mediation practice and mediation center management, collected from NAFCM's quarterly newsletter The Community Mediator. Written by long-time practitioner Ben Carroll, these 2-4 page articles provide condensed tips, insights, and directions to further reading on topics ranging from learning styles to preventing volunteer burn-out. Price: $5.00
NAFCM VIDEOS
The Visionaries Documentary
A two-part episode from the highly successful documentary series aired on PBS. Each part approximates 30 minutes. Narrated by actor Sam Waterston, this video profiles three community mediation programs and a representative case from each -- a victim/offender mediation, a race-relations dialogue group, and a multi-party land-use negotiation. An excellent introduction to community mediation for courts, police, and other agencies and groups. VHS approximately 1 hour. more info Price: $15.00
"Creating a Safer Community: Community Mediation and Community Oriented Policing Partnerships"
This video is designed to showcase community oriented policing and community mediation center partnerships started by the Northern California Collaborative: Berkeley Dispute Resolution Service, Conciliation Forums of Oakland, Community Boards of San Francisco and their respective police departments. This video identifies the goals of these partnerships, partnership benefits, the use of mediation services and the use of conflict management/conflict resolution skills in community oriented policing. Law enforcement personnel, community mediation center staff and community members will find that the video is a promising resource for community oriented problem-solving. VHS 20 minutes. Price: $10.00
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************************************************************ Please fill in the following information to submit an order to NAFCM. NAFCM now accepts payment by check, money order, cash, or paypal. Shipments are sent by regular mail or Priority Mail depending on the weight of the order. If you require merchandise by a certain date, please indicate your needs on the order form. Additional cost of shipping will be added to your invoice and if you pay by paypal this additional shipping cost will not be included in the price you pay via paypal but will be billed by invoice upon reciept of the order. If you are not sure if you are a member of NAFCM, contact Erika Acerra either by email or phone. Email: eacerra@nafcm.org Phone: 202-667-9700 If you know that you are not a member of NAFCM and wish to become a member, click here: Membership Information
