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When: Wednesday, September 18, 2019
9:00 AM
Where: Meet in the Lobby at Tucson Westin La Paloma 8:00 am to attend from the ACR Conference
Center for Community Dialogue & Training
5049 E. Broadway
Tucson, Arizona 
United States
Contact: Renata Valree

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Five Tools that Bridge the Divide

Community Mediation and Restorative Justice Section Day

Sept. 18, 2019, 9 am-3 pm

Center for Community Dialogue & Training, 5049 E. Broadway, Tucson, AZ


Summary Paragraph:


Following on the theme of the conference, this highly experiential and practical day-long offsite for the Community Mediation and Restorative Justice Section will focus on “Five Tools that Bridge the Divide.” Hosted by the Center for Community Dialogue & Training, they will share tools that provide deeper insights to underlying needs, addressing motivation to change, communication skills for at-risk youth, understanding and working with the trans community, and engaging in a process that will bring forward additional tools from the participants of the session. We are thrilled to have two subject-matter experts join the skilled staff and volunteers of Center to offer this tool-packed session.


Detailed Description***


During this offsite daylong session, we will explore and practice the following five tools:


Red-Card Green Card: Building on the work of Nonviolent Communication founder Marshall Rosenberg, the Center developed the Red Card-Green Card “game” as a way to improve listening, surface underlying needs, and increase empathy, including among parties in mediation. Participants will experience the exercise and receive a bilingual (English-Spanish) deck of cards to take home.


Motivational Interviewing: This validated therapeutic tool was originally designed to help people harness and act on their inner motivation to change harmful behavior (e.g., smoking). However, some of its strategies are being effectively used by mediators and other neutrals working with people who seem to lack motivation to change their approach to a conflict. We are excited to have Mary Dillion, a nationally known presenter.


Connection Circles: With support from ACR/JAMS Foundation Initiative for Students and Youth, the Center developed this research-based program which uses neutral Circle facilitation to build communication and conflict resolution skills among youth, especially youth consider “at risk.” Participants receive a free Connection Circles Program Manual.


Trans 101: Knowledge and empathy are powerful ways to heal a divide. Gain insight into the transgender experience through this presentation by artist and speaker Rae Strozzo, and then apply those insights to conflict resolution practice.


Community Forums: When a difficult topic needs to be discussed in a short amount of time, the Center’s Community Forum model enables all voices to be heard and considered, and for group consensus to emerge. Our group will engage in a Community Forum Circle, with a focus on exploring and prioritizing the conflict resolution tools participants use to help heal the divide.


Agenda (draft)



9:00 – 10:00

Trans 101

10:00 – 10:10


10:10 – 11:45

Motivational Interviewing for Mediators

11:45 – 12:15


12:15 – 12:45

Connection Circles

12:45 – 1:45

Red Card / Green Card: Encouraging Nonviolent Communication during


Conflict Resolution Sessions

1:45 – 3:00

Community Forum Circle

3:00 – 3:30

The Center’s staff and volunteer mediators will stay longer to talk with


any who want more information


***To attend from the ACR conference hotel, please meet in the lobby at 8:00 a.m.


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