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Conflict Resolution for Managers & Leaders
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 Export to Your Calendar 11/8/2019
When: Friday, November 8, 2019
9:00 AM
Where: The Mediation Center
40 N French Broad Ave, Ste B
Asheville, North Carolina 
United States
Contact: The Mediation Center

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Conflict Resolution for Managers & Leaders

 

FRIDAY, NOV. 8, 2019

9:00 a.m. - 4:30 p.m.

 

The Mediation Center

40 N French Broad Ave, Ste B

Asheville, NC 28801

 

$150 per person

 

Managers, supervisors, and team leaders encounter conflict every day. Unresolved employee conflict is costly and distracting. When supervisors feel confident managing conflict, teamwork is more efficient, employee retention is higher, cooperation increases, and everyone can focus on the work at hand.

 

Participants will leave this workshop with:

· An understanding of how personal views and beliefs about conflict might help or hinder your work as a manager

· Tools to use now to resolve disputes

· More confidence to act when you encounter conflict

· Strategies to remain calm when others are angry

· Practice helping others resolve their own problems to avoid tension and resentment

 

Participants will receive a certificate for 6 hours continuing education credit.

 

PRESENTERS

Corey Hinson, LCSW-A

Laura Jeffords, MPA

 

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