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Be the Calm: Managing Conflict with Confidence & Compassion
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 Export to Your Calendar 12/13/2019
When: 9:00 AM
Where: The Mediation Center
40 N French Broad Ave, Ste B
Asheville, North Carolina 
United States
Contact: The Mediation Center

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Be the Calm: Managing Conflict with Confidence & Compassion

 

FRIDAY, DEC. 13, 2019

9:00 a.m. - 4:30 p.m.

 

The Mediation Center

40 N French Broad Ave, Ste B

Asheville, NC 28801

 

$150 per person

 

Human services professionals encounter conflict on a daily basis, which can create discomfort both personally and professionally. Effective conflict resolution is grounded in empowerment, self-determination and non-judgment. When conflict is managed effectively, human service providers create opportunities for hope, healing, and stronger relationships.

 

Participants will:

· Observe how their personal approach to conflict influences their professional approach

· Apply new strategies for identifying the values and interests at the root of conflict

· Demonstrate more confidence to help clients resolve conflict in their lives

· Utilize tools for working productively with court-ordered or resistant clients

 

Participants will receive a certificate for 5.75 hours continuing education credit.

 

PRESENTERS

Corey Hinson, LCSW-A

Laura Jeffords, MPA

 

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