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Managing Difficult Conversations
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 Export to Your Calendar 6/22/2020 to 6/26/2020
When: Monday, June 22, 2020
9:30 AM
Where: NVMS Training Center
9653 Fairfax Boulevard, Suite 203
Fairfax, Virginia 
United States
Contact: NVMS Conflict Resolution Center
(703) 865-7272

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Description: It is a fact of life that sometimes we need to have conversations we’d rather not. Whether delivering bad news, giving a negative performance evaluation, objecting to additional workload, presenting options during a crisis, or simply letting people know that the direction of a certain project is changing – communicating difficult topics can be an emotionally charged event. Understandably, many people would do anything to avoid the situation. Unfortunately, avoiding these topics does not make them go away. During this hands-on workshop, you will gain the confidence to recognize, plan, and manage these conversations by practicing the techniques discussed.

 

 

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